Baystate Medical Center

About Baystate Medical Center

Baystate Medical Center is a 600-bed teaching hospital. It is the largest hospital in Western Massachusetts and the only Level 1 trauma center in the area. More than 100 new residents and fellows, 150 medical students, 1,200 nursing students, and 400 allied health students are trained here every year.



May 2019 Springfield, MA
“I really enjoy working with people and comforting them. When at Baystate Medical Center, I sit with some of the patients in the ER and talk to them. I feel that this eases their experience in the hospital environment and it gives me pleasure. I really enjoy the ongoing tasks that are given in the Emergence Department. Multitasking keeps me energetic and moving at all times. I love the environment a well as the patient advice and nurses that I work with. I will keep volunteering because I enjoy doing it, and it gives me a better sense of how patients feel and what could possibly help them feel better and improve their experience at any hospital. ”


November 2012 Springfield, MA
“I volunteer in the pediatric unit. I have been there for almost 7 years and have loved every minute of it. I love working with the kids, keeping them company while their families are away and playing games to pass the time.”
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