https://jobs.bestbuy.com/bby

Best Buy - Retail Stores

Customer Service Specialist

August 2017 • Nampa, ID

What I liked

Everything! Training, environment, co workers, management, etc. I am treated fairly and with genuine concern.

What I wish was different

Advice

Just remember to be task oriented. Socializing is okay, but only if there is nothing else to do, as with any job.
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Customer Service Representative

May 2018 • Chicago, IL

What I liked

The experience

What I wish was different

Advice

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Customer Service Specialist

January 2018 • Fort Worth, TX

What I liked

I love the team and the amount of benefits I can receive

What I wish was different

The job is difficult because of the customer and the nature of the work

Advice

You have to know how to stick to your answers and hold your ground.
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Finance Analyst

May - August 2018 • Richfield, MN

What I liked

I love the hands on ability to put your skills and knowledge to the test. The culture of Best Buy is phenomenal.

What I wish was different

I wish that there was a little more excel training to prepare you for the real world.

Advice

Don’t be afraid to move away for an internship, you never know how great the opportunity will end up being
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sales consultant

May 2016 • East Brunswick, NJ

What I liked

The fact that I get to nerd out with as well as teach clients about technology. The discount for someone who loves technology is a doubled-edged sword in which its great for fufilling your desire to have more technology but not for your wallet.

What I wish was different

There definitely needs to be a bigger push in making it easier for college students to balance their time working there while in school. A flexible schedule provided by Best Buy while nice it is not perfect considering that closing times and part time hour requirments can come in conflict with class scheduling.

Advice

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Merchendising Specialist

June 2017 - July 2018 • Boise, ID

What I liked

Great community within the workplace.

What I wish was different

Management wasn't the best.

Advice

It is important to be friendly in the workplace early on as these relationships can last for a long time.
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Customer Service Representative

March 2018 • Countryside, IL

What I liked

I worked as the customer service representative for the major appliance department, I loved my small team. We worked really well together and they always had my back.

What I wish was different

Communication between managers and employees was poor.

Advice

The best way to develop communication and people skills is customer service.
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Customer Service Representative

September 2016 • Westbury, NY

What I liked

Work hour flexibility

What I wish was different

N/A

Advice

Patience is important and you must always be willing to listen to people so that you can always provide the best solution possible
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Demand Planning and Forecasting Intern

May - August 2018 • Minneapolis, MN

What I liked

Intern group

What I wish was different

Location

Advice

Network with other interns
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Camp Counselor

July 2018 • Mount Vernon, NY

What I liked

Communication expirence Learning technology

What I wish was different

Nothing

Advice

Take it serious
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Customer Service Representative

October 2016 • Orlando, FL

What I liked

I love the fact that this job is so flexible. I can pick up hours and switch shifts whenever I like !

What I wish was different

I wish that I had transferred to this sotre earlier!

Advice

Although it may be nerve-wrecking, always be willing to put your beat foot forward! I got this job because of an amazing phone interview, and they don't usually hire individuals over the phone. Just be yourself! You never know who will appreciate it!
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Invintory specialist

March 2018 • Logan, UT

What I liked

Best Buy actively stabds by a mission of the highest performance for its customenrs.

What I wish was different

If you have a busy schedule, it can be diffixult to work scheduling.

Advice

Enjoy work! Managment knows and agnowledges when you go above and beyond. They treat you really well!
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inventory

May 2018 • Logan, UT

What I liked

Working with wlectronics

What I wish was different

Nothing

Advice

Work at Best Buy
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Asset protection

July 2018 • Worcester, MA

What I liked

People at the job

What I wish was different

More work to do, tends to be very boring and monotonous

Advice

Don’t be afraid to ask questions
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Consultation agent

October 2017 • Logan, UT

What I liked

Hours and pay

What I wish was different

People I worked with

Advice

It’s a great college job
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Sales consultant

July 2018 • Highland, IN

What I liked

Loved the one on one customer interaction

What I wish was different

Not much

Advice

Great for people who love to communicate
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sales associate

August 2017 • Gresham, OR

What I liked

I really like the environment of Best Buy. It's very employee-centric, meaning that management put s a lot if time into creating a place where you can succeed at your job.

What I wish was different

Advice

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Customer service specialest

April 2018 • Salinas, CA

What I liked

everything, everyone made it so easy

What I wish was different

nothing

Advice

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Sales

August 2016 • Midlothian, VA

What I liked

Amazing team friendly environment

What I wish was different

N/A

Advice

Best retail job possible
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Customer service specialist

August 2017 • Lincoln, NE

What I liked

Learning how to do something new every day- facing new challenges kept me on my toes so I was never doing the exact same thing.

What I wish was different

I wish I could have had more experience on the salesfloor- unfortunately there weren't any positions open when I initially applied.

Advice

I would advise anyone in a field of customer service to not take customer frustrations to heart- we all get flustered as consumers, and that's easy to forget. Keeping your cool and being able to laugh things off is crucial.
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