What I wish was different
For the first two weeks of my employment, the Dunkin was under management by a different manager. This manager made everybody's jobs much harder and much more stressful. He would not teach any of the new employees, but make other employees, sometimes with only 3 days work experience, teach new hires. He would only ever help on making drinks when there was a customer he personally recognized. He also was very prone to yelling at employees while customers were in the dining area.