We’re specialists in providing 24/7, US-based frontline customer care for the healthcare tech market. We help Americans get the most from their healthcare and enable innovative service providers to thrive. Our approach combines US-based contact center services, expert training, and end-to-end device logistics – providing our clients with everything they need to deliver the best customer service possible. Our mission is two-fold: providing healthcare technology companies with unrivaled, omnichannel customer services, while helping to keep their support costs low. Our support services are award-winning and extend from service design through to delivery and constructive feedback loops. We’re here to help our customers so that they can focus on their core business.
We hire expert, empathetic problem-solvers who stay with us for four times longer than the industry average. Our home is Akron, Ohio. We’re in the tech hub of the Midwest, and a hotbed of healthcare technology talent.
