ibex works undercover for some of the best companies in the world, delivering superior support to their customers - it is our mission. We focus on the environment, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand.
Headquartered in Washington, D.C., ibex has locations across 26 sites in seven countries and over 15,000 employees.