Instacart

Shopper

June - August 2020 • Denver, CO

What I liked

Flexible hours and fair pay

What I wish was different

Technical issues or particular customers could make an otherwise simple job, very difficult.

Advice

Great way to make some extra cash with extra time.

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In-Store Shopper

October 2018 • San Francisco, CA

What I liked

Straightforward job

What I wish was different

More competent higher-ups (not including shift leads)

Advice

Stick with it

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Personal shopper & delivery driver

April 2020 • Columbia, SC

What I liked

Being able to shop and deliver groceries / prescriptions for people who are not able to make it out of the house. Customers being very supportive. Learn how to solve customer complaints and adjust orders. work with app technology to deliver the best customer service to customers.

What I wish was different

n/a

Advice

Learning how to be efficient with shopping and travel to ensure on time delivery of the products the customer ordered. learned the best way to find replacement items when products my customer requested when it is not available, especially during the peak of the COVID 19 pandemic when there were shortages on many items.

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Personal Shopper

May 2021 • Apple Valley, MN

What I liked

Instacart was nice to work for because it gave me a lot of flexibility with my job. I was able to choose the best times for me to work and decide what fit in my schedule. This allowed me time to do many other things as well with my summer.

What I wish was different

Advice

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Delivery Driver

April 2020 • Gainesville, VA

What I liked

Completely on my own schedule, I could work as much or as little as I wanted to and the job was very independent.

What I wish was different

It used a lot of gas, and although the distance was calculated in compensation, it was still an expense that other jobs do not have.

Advice

The flexibility of this job was absolutely the right choice for me this summer. I was not ready to commit to a schedule but still needed a source of income, and this was the perfect solution. However, this type of job will only be effective if you have the motivation and self-determination to work consistently.

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Grocery Store Bagger

April 2018 • King of Prussia, PA

What I liked

I like how I was able to schedule my own hours and days I wanted to work.

What I wish was different

I wish that there was an option for tips when customers would pick up there groceries from the store.,

Advice

It’s beneficial to pick out your own hours because it would be less stressful because your able to cancel or pick up hours as you wish.

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Instacart Shopper

June 2020 • Santa Cruz, CA

What I liked

It was very rewarding helping those who could not get their own groceries during covid. There were many older people and people at risk who could not go to the store. Being able to do shop and deliver for them was amazing.

What I wish was different

I wish it wasn’t so competitive trying to get orders now. There were a lot more towards the beginning of covid.

Advice

Don’t think about the work itself, but rather understand how important it is to help others during this time.

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Instacart Shopper/Driver

July 2020 • Philadelphia, PA

What I liked

The flexibility and ease to choose orders from the dashboard.

What I wish was different

Super markets need to me more organized.

Advice

It will take time to get used to, but it definitely is rewarding. Especially helping others to buy groceries during this pandemic.

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Personal Shopper

May - August 2020 • Haymarket, VA

What I liked

Super flexible experience that allowed you to make your own hours and work on your own terms. Great way to work in a socially-distanced manner while staying close to home and making great money.

What I wish was different

Advice

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General Contractor

May - August 2020 • Clarkston, MI

What I liked

I could work my own hours and locate my own jobs.

What I wish was different

The app can be difficult to contact the customer.

Advice

To go for the higher paying jobs first, the algorithm sets in fast.

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Customer Service Representative

May - August 2020 • Milton, GA

What I liked

I enjoyed being able to formulate my own schedule and dictate when I wanted to work and for how long.

What I wish was different

I wish the instructions for how to get started would have been a little simpler and easier to understand.

Advice

Get started and devote time to the job. Pick a good time frame and force yourself to work those hours and understand you will get better with more time.

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Instacart

May - August 2020 • Anchorage, AK

What I liked

The flexible hours.

What I wish was different

Nothing really.

Advice

Great for people who can't work in high risk jobs during the pandemic.

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Instacart Shopper

January - May 2020 • Rochester, NY

What I liked

Working independently.

What I wish was different

N/A

Advice

N/A

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Personal Shopper

April 2020 • Springville, UT

What I liked

I like the flexibility and great tips.

What I wish was different

I work in an area of on demand shopping. I wish they had scheduled shops as well so it is easier to plan your day.

Advice

Don’t just take any order. Wait for an order that pays well and isn’t too far away.

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Instacart Shopper

March 2020 • Niceville, FL

What I liked

I liked how I had control over how much I worked and how much I got paid. I could work as much as I wanted (one week I made $600, another week I made $25), and I could take time off if I felt like I needed to.

What I wish was different

The format changed a few times over the summer, and sometimes there were days when hardly any batches came up. A tangible thing Instacart can change is their customer support. They take a long time to fix the issue depending on the time of day, and sometimes the delay makes the customer have to wait. Also, they should be able to switch store locations if the shopper feels that a certain store is more convenient to the customer.

Advice

Only take the batches that are worth it, and try to work as much as you can.

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personal shopper

March 2020 • Milwaukee, WI

What I liked

Flexible hours, good pay, fun work environment.

What I wish was different

More consistent batches and it was hard to plan my day.

Advice

You have to be very disciplined in order to make money successfully. Set goals for yourself on how much money you want to make each week/month.

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Instacart shopper

April - September 2020 • Coventry, RI

What I liked

I was able to accept jobs whenever I wanted which allowed me to make money while still in school last semester. I was also able to make plans during summer whenever I wanted (even though there was not much to do because of COVID-19).

What I wish was different

What I did not like was that I could not guarantee that I would be making money whenever I wanted because I had to rely on customers places orders. Every morning I would wake up and hope to take an order worth about $40 and try to complete it in 2 hours ($20 per hour minus gas). However, there were not always big orders like this and the orders available were not always worth it.

Advice

I would not rely on this as your only source of income if you have monthly payments or anything like that because making money each week is not guaranteed. If you are looking for a flexible job to have extra spending cash, this job is great.

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Full Service Shopper

May 2020 • Hermitage, PA

What I liked

What I wish was different

Advice

Learn your stores well, and be sure to communicate any changes to the customer. Also, do not take low-paying batches, and try to avoid double and triple orders! Higher paying batches might not seem as frequent, but waiting for higher paying batches will ultimately make you more money.

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