I enjoy working with a variety of customers in the office at the front desk. This taught me many skills about making personable interactions in short periods of time. I also travel around Columbia doing outside marketing to local mortgage companies, realtors and student housing complexes. This experience grew my ability to persuade outside businesses to work in conjunction with Larry Lucas State Farm to have their customers be referred to our company.
What I wish was different
I wish I would have been able to be more involved one on one with customers to learn how to build a rapport with customers individually
This job requires an extroverted personality and the ability to think quickly on your feet. Every person that walks through the front door will be different and have a different background so adapting to different personalities, both good and difficult, is key for this job. The outside marketing aspect demands a strong knowledge of how both our State Farm agency as well as the local company will benefit from a mutual customer.