What I wish was different
To start I wish I had a good management team. During my first month or so my manager quit, and then over the course of me being there (4 months) 10 more people quit because they could not handle how we were treated. We would get scheduled working 6 days a week without being asked, or get scheduled 3-11pm and then 7-3pm the next day. When was I expected to sleep? I barely had time to keep up with my school work, and when I addressed this I was told "that is the hospitality business". My school work comes before being there for an internship. During my last semester as an undergrad and starting my masters the last thing I wanted to do was be behind the ENTIRE semester because of this internship. I understand times are tough with covid and everywhere is short staffed, but there was no attempt to even try to work with me so that I was able to get my school work done. Another thing, I wish they would schedule more than one person on a Friday and Saturday night. That was beyond the worst thing ever to be there by yourself. You were constantly running around, having an incredibly huge line a check in, and I never ever had time for dinner. That needs to change or, you will have more people leave to because it is just too much to handle.
