About SMG

SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit


Tennis Coach

July 2016 - September 2019 Chicago, IL
“I enjoyed the flexibility that working as a tennis coach gave me. I also appreciated the fact that I was doing something I had a passion for which helped motivate me to continue. ”

Guest service representative

August 2018 New Orleans, LA
“Interactions with international guests and just being of service to people in the simplest way. ”
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