About Sykes

SYKES is a global leader in providing customer contact management solutions and services in the business process outsourcing (BPO) arena. We provide an array of customer contact management solutions to market leaders around the world, primarily in the Communications, Financial Services and Technology industries. Headquartered in Tampa, Florida, with customer contact management centers throughout the world, we specialize in flexible, high-quality outsourced customer support solutions with an emphasis on inbound customer care and technical support.

Utilizing an integrated onshore/offshore global delivery model, we serve clients through three geographic operating segments: the Americas (United States, Canada, and Latin America), EMEA (Europe, Middle East and Africa) and ASIA. Further, SYKES also provides enterprise support services in the Americas and fulfillment services in EMEA, including multilingual order and payment processing, inventory control, product delivery and returns handling.


Global Marketing and Strategy Intern

February 2020 Tampa, FL
“I absolutely loved working for SYKES. I had the opportunity to design and create their sustainability programs and my voice mattered. We were able to get a lot done.”

Customer Service Representative

July 2019 - October 2019 Provo, UT
“The people I worked with were very friendly and nice, I liked most of my experiences I had taking calls helping customer's credit card needs. I also liked the fact that there was no average handle time, as in it didn't matter how long it took to be on a call”
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