http://www.conferences.ucsb.edu/

UCSB Conference & Hospitality Services

Guest Service Representative (GSR)

June - September 2019 • Santa Barbara, CA

What I liked

The job allows you to meet a great group of people, ranging from students to guest who stay at the resident halls. The job has helped me grow by offering different opportunities to grow within the job; they offer positions as a GSR, senior GSR, and manager in training. Scheduling is flexible and can change weekly if needed (I was able to take classes and work at the same time).

What I wish was different

You should be okay with working grave shifts, its not too bad, and you usually get 0-1 grave shifts a week, but it can get boring (which is where the great co-workers come in handy).

Advice

I've had a great time this summer and look forward to coming back, if you're going to be in UCSB for the summer it's a great option if you're looking to save up and have a job with flexible hours.
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Operations Assistant

May - September 2019 • Santa Barbara, CA

What I liked

I really enjoyed the work atmosphere in the office. Everyone was very welcoming and made me feel like the work I was doing was meaningful. My job was very independent, so my hours were flexible as well which was a huge plus.

What I wish was different

Nothing

Advice

Ask questions and talk to people in the office. They really enjoy hearing from students.
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Guest Services Manager

June 2018 - September 2019 • Santa Barbara, CA

What I liked

The job experience provides a great chance to be autonomous and grow a wide range of professional skills.

What I wish was different

I wish it lasted into the school year.

Advice

Remember to make time for yourself, as this job can take up a lot of time.
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Guest Service Manager

March - September 2019 • Santa Barbara, CA

What I liked

This position allowed me to grow and develop thoroughly! I was able to work in an environment with kind, like-minded professionals who were willing to lend help wherever necessary. I enjoyed being able to train with a large diverse staff on topics that have shaped both my personal and professional life.

What I wish was different

I was in a position where my previous summer had not been in the same location as I was managing. However, I was able to quickly manage and learn all of the idiosyncratic tendencies of the job while at work. It would have been a little quicker to problem solve if I knew the layout by experience, but the experience I learned on the job made it all work out in the end and I am happy I was an asset to the team as a fresh set of eyes.

Advice

Take this opportunity. Whether it be as a Guest Service Representative or as a Guest Service Manager, the Conference & Hospitality Services has been nothing short of a professional family who has worked hard to ensure I was confident and comfortable in my position. I have learned so much from the time I spent here and have gained so much life experience that will be utilized in future years. Definitely my favorite job thus far.
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Guest Services Representative

June - September 2018 • Goleta, CA

What I liked

We received extensive training and my managers were extremely accessible to my coworkers and I. Everyone I worked with directly was friendly and helpful.

What I wish was different

It was difficult to make plans with friends or participate in extracurriculars because the times of shifts were different each week. Sometimes conference guests were unpleasant.

Advice

Don't be afraid to ask for help. Your managers and coworkers are happy to offer advice that will strengthen your customer service skills.
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Financial Assistant

April 2018 • Santa Barbara, CA

What I liked

Really good experience that helped me be more meticulous in paying attention to details and being truly organized. Taught me a lot of excel and creating systems for managing loads of incoming information.

What I wish was different

Advice

4 people found this helpful