https://follett.com/careers

University Bookstore - Follett

Team Member

September 2022 • San Luis Obispo, CA

What I liked

I like that they were flexible and understanding about my school schedule. It's easier to get to since its already on campus and most of classes are nearby.

What I wish was different

I wish that I knew about this opportunity sooner and that in the beginning I was more mindful of the fact that, yes I need to work but I also need time to study and rest in order to not burn out.

Advice

It is understandable if it is a little difficult to adjust at first, especially if it's your first time balancing school and work but with time you start to get the hang of it. Everyone's process is different and if something works better for someone else or vice versa, that's okay. Do what is best for you.
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Retail Associate

August 2021 • Kalamazoo, MI

What I liked

The location is convenient.

What I wish was different

I have two coworkers who have been there the same amount of time I have as an employee but because they get the title of "team lead" they make $2 more than me when I do all the same work they do.

Advice

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Online Pick Up

December 2019 • Tallahassee, FL

What I liked

I like how organized the store is. Other employees are super nice and helpful.

What I wish was different

Advice

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Retail Sales Intern

August - September 2019 • Carson, CA

What I liked

I enjoyed the flexible shifts and approachable people. There are two divisions to work in, and my coworkers seemed nice. Many were students going to CSUDH.

What I wish was different

I wished there was more training for computer resources, and a bit of better communication.

Advice

This job is like many retail store jobs, preferably get to know the rental system the best because the rental check in process can take some time.
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Bookstore Associate

May - August 2019 • Santa Rosa, CA

What I liked

Working at a bookstore was helpful to my own university experience and respecting our bookstore employees

What I wish was different

Advice

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Job Analyst Intern

May 2018 • Pembroke, NC

What I liked

Working hard

What I wish was different

Working style

Advice

The better is to work in your passion
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Cashier

August 2018 • Grand Rapids, MI

What I liked

The people there and how familiar the campus became

What I wish was different

The pay is a little low but it’s on campus and convenient during the semester

Advice

Just ask people if there are job openings even if no sign is listed
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Assistant Store Manager

March 2019 • Miami, FL

What I liked

Very easy going, great atmosphere and people there to help you.

What I wish was different

Nothing.

Advice

Go for it, it’s a great place to start and maybe even move up from.
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Retail Associate

July - September 2019 • Salem, MA

What I liked

the hours i was scheduled for lined up with what i needed. coworkers were nice. easy job.

What I wish was different

more training in different areas of the store

Advice

clearly indicate when you can/can’t work
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Cashier

April 2019 • Tampa, FL

What I liked

the work environment

What I wish was different

Wish it would've been a bit busier!

Advice

Never bring your troubles to work.
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Cashier

July 2019 • Tallahassee, FL

What I liked

Everything. Very easy job with outgoing managment.

What I wish was different

Better pay.

Advice

Show up to your interview and shifts on time.
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Sales Associate

August 2019 • Manchester, CT

What I liked

What I wish was different

Advice

It gets crazy busy at the beginning and end of the semester! Keep your cool and don't take anything personally, and you'll be golden.
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Barista

February 2019 • Memphis, TN

What I liked

The people and flexible hours

What I wish was different

Benefits

Advice

Never work for Follett. UofM and Follett are separate. You will know the difference.
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Bookstore team member

April - September 2019 • Arcata, CA

What I liked

I enjoyed the friendliness and willingness of my co-workers to get to know me and help me understand what I needed to do as well as a working environment based on serving customers needs.

What I wish was different

I wish I had been able to get more hours.

Advice

As long as you are friendly, work hard, and are accountable, reliable, and responsible, a job like this is simple and fun.
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Customer Service Team Leader

June 2019 • Chico, CA

What I liked

I love being a team lead at the bookstore. I've learned lots of great experience and have enhanced my skill set in many ways. I love being a leader for the rest of my team and I enjoy teaching others how to succeed in their own career. I love being part of a team and getting to work in a fun, yet professional environment.

What I wish was different

I wish communication throughout the store was more of a priority. Communication is one issue that could greatly be improved and would benefit all employers.

Advice

This job is a great learning experience. It is very convenient that it is on campus. I would take this experience for what it is and make the most of it. You are the steward of your own success, you're going to get out of it how much you put into it.
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