http://www.vivint.com

Vivint

Supervisor

July 2015 • Provo, UT

What I liked

Vivint is about trying to benefit it's employees as much as possible. They help to build motivation to work that way.

What I wish was different

Between departments, there are goals and objectives that don't line up and often there is conflict when it comes to handling customer accounts. Want there to be more unity.

Advice

It's a high stress environment but luckily there are leadership and mentors who are willing to do what it takes to work with you.
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Payment Collector

August 2019 • Provo, UT

What I liked

Flexible scheduling

What I wish was different

Advice

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Sales representative

May - August 2019 • Dallas, TX

What I liked

Earning business from people of various demographic and age

What I wish was different

Commission based salary

Advice

Read a lot about the sales cycle
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Call center

May 2019 • Provo, UT

What I liked

Fun environment helpful and good raises

What I wish was different

Better hours

Advice

Good for a summer job
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Technical Support

April - September 2019 • Lindon, UT

What I liked

Flexible Hours Overtime Lots of opportunites for bonuses

What I wish was different

Management was based on friendship, not on performance.

Advice

I learned that its important to be genuine at all times because I saw lots of workers who were not genuine and it showed in their performance and their overall attitude at work and about work.
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Vivint Smart Home Pro

May - August 2020 • Louisville, KY

What I liked

The pay was really good, and I learned a lot about how to effectively manage my own time.

What I wish was different

The hours can be kind of grueling with the 6 day work week.

Advice

This job is not an easy one by any means, but if you work really hard and use your coworkers as a resource you can have a good experience while earning a great wage.
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Alarm Technician

May - August 2020 • Phoenix, AZ

What I liked

It was a pretty flexible schedule that pod really well for a summer job

What I wish was different

I wish there were better organization in the management

Advice

Be ready to work hard!
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troubleshooting specialist

May 2018 • Cedar City, UT

What I liked

The pay and people are nice!

What I wish was different

The job can be pretty strenuous at times on mental health. It would be better for longer breaks

Advice

I learned a lot about how people work and how to overcome escalated situations through empathy and confidence.
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Sales Representative

May - August 2020 • McAllen, TX

What I liked

I experienced a different type of job experience over the summer and liked the customer engagement knocking doors and selling home security. The customer engagement was something I enjoyed doing because it made me closer to the customers.

What I wish was different

Advice

Don’t be afraid to be shut down by customers because there’s always that one unexpected person that will lift your spirits and become a great friend and customer in the future.
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Vivint technician

May - September 2020 • Pasco, WA

What I liked

I loved working with all sorts of different people and houses. The job is fairly flexible while it will also keep you very busy.

What I wish was different

The down-time and being busy is a double-edged sword where you are on call most of the time. The job requires a lot of traveling as well.

Advice

The more you seek to be busy and proactive, the more money you can potentially make. I worked my butt off the years I worked here and was rewarded handsomely for it.
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Installation Technician

July - November 2020 • Austin, TX

What I liked

I liked the unique pay rate.

What I wish was different

I wish the hours were a little more normal.

Advice

You have to be ready to go to work at any time.
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installation technition

May - August 2020 • Sacramento, CA

What I liked

fun team to work with. job flexibility.

What I wish was different

earlier nights off. did not enjoy working late and didn't like commuting so far at times to do jobs.

Advice

join a team that will be your friend and be inclusive. it will make the job 10 times better.
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Sales Rep

May - July 2020 • Dayton, OH

What I liked

You can make as much money as a door-to-door sales rep as you choose to. The more/harder you work, the ore you make.

What I wish was different

Going door to door during COVID sucked. George Floyd also put everyone on edge. Very poor training Management was unhelpful in my progression as an employee

Advice

Sales is hard, but you learn people skills, dealing with rejection, and work ethic very quickly.
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Installation technician

May 2020 • Odessa, TX

What I liked

I enjoyed learning to work with security systems.

What I wish was different

I wish I had a little more of a set schedule.

Advice

Just keep pushing, the first month is hard.
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Customer Service Representative

May 2016 • Lindon, UT

What I liked

I love the flexibility of this job and the opportunities for growth within the company

What I wish was different

Advice

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Mobile Apps Engineering Intern

May - August 2019 • Boston, MA

What I liked

The work atmosphere at Vivint was phenomenal. Leadership was welcoming and extremely helpful, and I felt like a full time member of the team within my first few days. The Summer League Internship program was well organized and allowed me to interact with coworkers beyond my immediate team, along with bringing me to the company headquarters in Lehi, Utah multiple times throughout the summer.

What I wish was different

The only complaint I have is the hour and a half commute I had every day to and from work. That being said, Vivint was extremely flexible with work hours and did provide me the option to utilize a housing stipend to live close by. Overall I have no complaints with the experience.

Advice

Be very proactive and take on as many roles as you can. I was given multiple opportunities to perform different jobs within the team beyond programming, like running scrum ceremonies. Take advantage of every opportunity to make new connections and be open to all kinds of tasks.
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Customer Service Representative

May - September 2019 • Logan, UT

What I liked

I liked working with customers every weekend.

What I wish was different

The environment.

Advice

Be ethical while working here.
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Monitoring

July - October 2019 • Provo, UT

What I liked

Getting paid

What I wish was different

Better training

Advice

Have patience
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Sales Representative

April 2019 • Kennesaw, GA

What I liked

This job is extremely difficult. I repeat, EXTREMELY difficult and it is not for everybody. Because it's sales, there is a very steep learning curve before you begin making money. That being said I found the challenge is what kept me engaged and I learned more through this job than I have from any of my past internships combined. I also made over $20k in commission in just 3 months in the summer. I don't know any other type of job where you can make this much money and get this good of an experience in college.

What I wish was different

I wish I had studied the sales material more, I probably could have made a lot more money than I did.

Advice

If you are going to work this job, COMMIT. Study your sales material every day and trust your manager. They are there to help you succeed.
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Smart home security sales representative

May 2019 • Tampa, FL

What I liked

I was paid weekly based only on how much you sold. The pay was commissions based making anywhere from 300 to 1000 dollars per sale and an unlimited amount of sales per day. The travel was free. We were refunded the money spent on stay. You form bonds with coworkers. You learn how to invest. You learn how to negotiate. You learn your limits and how to grow past them.

What I wish was different

It will be annoying to do things on your own if you don’t bring a car.

Advice

It will change your perspective on life. When I came to USF in 2018, I had no form of income. Vivint provided the necessary training, tools, and support to succeed in sales and understanding yourself on a more in-depth level. They will teach you how to understand a situation and move past obstacles such as objections and excuses. They will hire anyone willing to work and put in the effort to make some sales even if it means a couple teers. I no longer need to work a nine to five work schedule as Vivint can pay ten thousand to five hundred thousand within 4 months of work compared to an adult making forty thousand annually spending four times the amount of hours. Vivint can direct someone to take control of their lives within a matter of weeks or months if they desire to grow as a person.
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