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Enterprise Rent-A-Car

Service Agent

September 2018 • East Brunswick, NJ

What I liked

Driving different cars Treated well Flexible with school

What I wish was different

Working in the heat is taxing Driving can be challenging in that small lot Hectic 11+ hour work days

Advice

It's a great place to work but the hours, driving, weather, & general public require one to maintain their composure.
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Intern

June - September 2023 • Spokane, WA

What I liked

I was able to get good sales and customer service experience.

What I wish was different

I wish I was able to get some marketing experience as they said I would in my internship.

Advice

Enterprise is a great company and their internship is worth the experience.
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Management Trainee Intern

May - August 2023 • Bellmore, NY

What I liked

The teamwork enviornment and support from co workers, learning real life skills that can be used in every day life.

What I wish was different

The hours were very long so having shorter days would've been better but did get used to it as time went on.

Advice

Be yourself and don't be afraid to ask questions. People are willing to help you at all times so it is better to ask questions before doing something than performing a task incorrectly.
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Management trainee intern

May - August 2022 • Wixom, MI

What I liked

I learned lots of new car classes, what goes on in daily rental, there’s tons of networking opportunities.

What I wish was different

I wish training was all at one building

Advice

Have fun with it each and every day! It can be intimidating at first, trust it’s a lot less stressful than you think.
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Management Trainee Intern

June - August 2021 • Rockaway, NJ

What I liked

I developed my skills in the areas of customer service, sales, marketing, and more in the fast pace and competitive environment of a rental car office.

What I wish was different

Nothing, it exceeded my expectations.

Advice

Ask questions and take everything you can away from this learning experience.
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Sales Management Intern

May - August 2019 • Arlington, TX

What I liked

The experience and knowledge I gained to exceed customer satisfaction and how to handle conflict.

What I wish was different

Nothing.

Advice

Customer service is everything, you never know how much your one interaction can make their day. Especially with rental cars, most people renting cars is either for vacation or car accidents, which is an unexpected expense.
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Rental Intern

May 2019 • Milwaukee, WI

What I liked

I love how much I learned! I really went into it thinking I wasn't going to learn anything, but I actually ended up coming out of it I much better business person.

What I wish was different

The hours are long. A normal work day there is from 7:15 a.m. to 6 p.m., if not later.

Advice

This is one of the most educational experiences I've had. I recommend it to anybody in the business field looking for an internship.
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Management Trainee

June - August 2019 • New York City, NY

What I liked

I liked that I personally got to interact with customers every day. Enterprise's main focus was customer service, which I found to be something I liked doing. I also was working with a great group of colleagues so I was very grateful for that. It was also an added bonus that we were able to drive around in all different makes and models of cars while picking up and dropping off customers.

What I wish was different

I wish I was able to experience a different location as opposed to the one I was stationed at. Over the time of the internship I was able to meet with other interns in my region and the experience was different for each intern depending on their location.

Advice

If you're not into customer service, I don't suggest working for Enterprise. You're constantly interacting with customers, and not all customers are the friendliest people. Remember, the customer is always right.
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Porter

March 2016 • Highland, IN

What I liked

Great people to work with

What I wish was different

Less hours

Advice

Dress appropriate with the wheather
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Service Agent

November 2016 - October 2019 • Seattle, WA

What I liked

Driving Various vehicles

What I wish was different

Better management

Advice

Easy work, but can also be laborious depending on location. Had fun when I was there and built a lot of networks.
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branch manager

September 2017 - December 2019 • Yakima, WA

What I liked

Everyday was different. You get promoted on your performance not your time there and can move up quickly

What I wish was different

Work less hours, have corporate care more about employees, and allow us to make more decisions with firing and hiring

Advice

Be committed
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Management Intern

May - August 2019 • Overland Park, KS

What I liked

I learned a lot about myself and liked that I had real world experience

What I wish was different

Nothing, I felt like I did the internship at the right time

Advice

Internships are important and worth taking the time to do
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Service Agent

November 2013 • Calabasas, CA

What I liked

The people

What I wish was different

Advice

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management intern

May - August 2019 • Lubbock, TX

What I liked

The people are great. Incredible ability to move up within company.

What I wish was different

Less hours

Advice

Learn as much as you can
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Management Trainee

May - July 2019 • Hollywood, FL

What I liked

I liked that everyday was different and that it was so easy to get lost n the work and get into it. You were never bored because there was always something to do. I also like that it helped me get used to waking up early in the morning. Another great thing is how great and motivational it is to walk among high standing corporate managers casually. One day as my colleague and I were standing in the Fleet Management lobby Jason Nissan walked by, greeted us with a "Good Morning", and kept moving along with his day. It made me feel as though I can be that guy one day casually walking by like that too.

What I wish was different

I wish we rotated and were more exposed to the many different branches of Enterprise. I was only able to shadow Fleet Management, but it was very interesting still. I also wish the interns that us interns rotated at some point to get a chance to work at both a home-city branch location and the airport.

Advice

One piece of advice I would share about this experience is to network and stay consistent. Go in every day and give it your all. You get back what you give.
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management trainee intern

May - August 2019 • Elmhurst, IL

What I liked

Got to work with a great team for the summer, I learned a lot and gain some great customer service and problem solving skills, got to meet some great people and they have many events outside of work that you get to network at.

What I wish was different

There were some internal changes that were implemented during the time of work and it changed the whole aspect of the internship, so wish that would have gone a bit differently.

Advice

Just be ready to meet a lot of people and jump into it, the job comes with repetition and it takes time, but once it clicks boy is it a rush. Good luck!
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Sales Intern

May 2019 • Richmond, KY

What I liked

It was different everyday and got to test drive all of the new vehicles

What I wish was different

Shorter hours. 7am-6pm five days a week is grueling

Advice

Do no be afraid to ask questions in any internship. I learn something new every day
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management trainee intern

May - August 2019 • Brick Township, NJ

What I liked

I liked the corporate culture and how thorough the training process was; lots of patience with interns.

What I wish was different

I wish someone had told me that it was a sales-heavy role.

Advice

Interning here will help build your work ethic and you will only get out of it what you make of the experience yourself.
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Senior Customer Assistance Representative

July 2019 • Port Angeles, WA

What I liked

I loved being able to meet so many people and the opportunities that I had to grow as a person.

What I wish was different

I wish I had started earlier!

Advice

Be kind and understanding to everyone. Set clear expectations and boundaries.
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Sales Management Trainee Intern

May - August 2018 • Arlington, TX

What I liked

The entire staff from top to bottom were very friendly and made the work atmosphere fun and competitive. You're competing against about 30 other interns across the metroplex on a sales matrix and the top competitors win prizes (money, gift cards, scholarship) at the end of the summer. More so, I liked the actual hands on experience of being in a real job attempting to sell things to unwilling customers for the most part and being successful.

What I wish was different

The only thing I wish had been different is the scheduling being unequal between interns at different locations thus giving a few an unfair advantage in a sense. Different branches needed more time from interns than others so a few interns could work 50 hrs a week vs some working 38-42.

Advice

One piece of advice I'd share is to embrace the experience and make the most of it. Connect with everyone possible because they will still help you even if Enterprise isn't your ultimate career path.
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