https://www.gapinc.com/en-us/careers

Gap Inc.

Brand associate

May 2017 • Terre Haute, IN

What I liked

I really enjoyed the work environment. My coworkers were a great part of my experience.

What I wish was different

I wish I could have found a way to better incorporate my major (Environmental Science) into my experience.

Advice

As with any retail experience, how you interact with customers and coworkers is what makes the experience.
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Cashier lead

July 2016 • Pittsburgh, PA

What I liked

Being able to communicate with customers and meeting new people.

What I wish was different

Have team meetings

Advice

Always have a positive outlook when going in to work because it can make your work day better.
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Sales Assosiate

May 2018 • Joliet, IL

What I liked

Love the people I work with, makes shifts go by faster.

What I wish was different

Nothing.

Advice

Just keep trying even at simple tasks, because your managers will notice and will give you bigger chances.
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Sales Associate

May - July 2019 • Chicago, IL

What I liked

Something that I really liked about this job was they taught me how to multitask. This job also helped me get better with customer service. They also taught me different things like doing the Cash register, doing the fitting room, greeting customers, and learning how to work as a team.

What I wish was different

Something that I wish to be different would be the break time I had. I wish I had a 20 minute break time instead of a short break time.

Advice

One piece of advice I would share about this experience would be lean how to network with your team. Your team will help you with the job, and you will get the job done working as a team.
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Brand Associate

July 2019 • New York City, NY

What I liked

I enjoyed the fast-paced experience, working with as a team with my co-workers, and interacting with customers.

What I wish was different

I wish I had taken less time to get out of my comfort zone. At first interacting with customers made me nervous, but after some times working there it became a lot easier.

Advice

Customer service is an important aspect of the job so don't be afraid to interact with customers, often times they can be very friendly.
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Cashier

March 2017 • Danville, VA

What I liked

The environment was chill there

What I wish was different

More hours sand more actual work

Advice

If you work at an old navy in a small town, it will get extremely boring and old navy cards are essential.
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Sales Assosiate

June - August 2019 • San Mateo, CA

What I liked

I loved working hands on with people and starting a new experience in the retail/corporate world!

What I wish was different

I wish the management was different. The entire work environment was almost toxic and felt a lot like high school. Co-workers were petty towards one another and would even get in screaming arguments in the back break room.

Advice

Make sure you keep your head up and don't get discouraged by the fast-pace of the work environment. It can be exhausting but there's always another shift to prove yourself.
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Sales associate

October 2018 • Garden City, NY

What I liked

Good workplace environment/work experience Friendly management Good incentives (discount/benefits) Recognize employees that go above and beyond fundamental job function

What I wish was different

Weekly pay instead of Biweekly

Advice

Always put in effort to your work it almost always goes a long ways
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sales associate

June - October 2018 • San Francisco, CA

What I liked

I liked interacting with people.

What I wish was different

N/A

Advice

If you are shy then working retain will definitely help you interact with many people to full fill their needs.
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Sales Associate

June - August 2019 • Tulare, CA

What I liked

It was very straight forward and they offered a good employee discount.

What I wish was different

It was very repetitive and there was a lack of family feel among employees. Most didn't bother tolerant the seasonal associate's names. Also I was scheduled very few hours.

Advice

Don't work here if you want to have a lot of hours. However, if you're taking summer classes, it could probably work for you.
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Sales Associate

May 2018 • Sevierville, TN

What I liked

I loved working with customers and strengthening my communication skills. Also, Gap Brand gives a glorious discount to its stores. I also enjoyed working with my fellow employees and managers.

What I wish was different

Advice

This experience made me appreciate the type of work employees do at retail stores. I think this job has greatly influenced my reactions and emotions when shopping.
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Sales associate

June 2018 • Holland, MI

What I liked

Helping customers find what they need.

What I wish was different

More hours

Advice

Know how to sell
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Cashier

June 2019 • Downers Grove, IL

What I liked

The staff was extremely helpful and caring!

What I wish was different

More protection with COVID policies.

Advice

People won't always be nice in customer service, but being in it will make you build some tough skin for the real world.
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Brand Associate

June 2015 • Jeffersonville, OH

What I liked

The staff is great to work with and makes going to work enjoyable. The managers are reasonable and supportive of work. Feedback is often given and that is really nice.

What I wish was different

Sometimes outside people would come in and try to run our store and it interrupted our method and I wasn't a fan of how they treated us.

Advice

Don't be afraid to ask questions or speak up about anything! It makes everything so much better!
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Sales associate

June 2019 • Aurora, OH

What I liked

Fun coworkers and developing communication and sales skills

What I wish was different

More hours

Advice

Don’t let rude people affect your day
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Sales associate

October 2017 • Denville Township, NJ

What I liked

I liked how my employer was laid back. I know the job very well and they are not always on my back.

What I wish was different

I wish I had did nothing different because I love that job.

Advice

It’s a great experience and they are very welcoming when I came back for breaks. The job is easy and I recommend it to anyone.
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Sales Associate for Gap Inc.

May 2019 • Scottsdale, AZ

What I liked

I had the opportunity to meet other empowering women who share my interest of fitness and helping women find what empowers them.

What I wish was different

N/A

Advice

This job pushed me to use communication skills that I’ve gained from other retail jobs and I also have learned to be a good listener when it comes to hearing a customer’s needs.
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Marketing intern

May - August 2019 • Concord, CA

What I liked

Getting to learn and understand how to appeal to customers while also following company standards.

What I wish was different

A broader learning platform so I would be able to learn the different parts of the management team.

Advice

Be open to creativity! There’s no pleasing everyone so try to be as creative as possible because there will always be someone who isn’t as interested in your work.
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Sales associate

May - August 2019 • Dulles, VA

What I liked

The pay and the people I worked with

What I wish was different

More flexible hours

Advice

Pay attention to customers wants to provide them with the best quality service
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Retail Assistant

July - October 2019 • Boston, MA

What I liked

- Communicating with people from different backgrounds and cultures. - Very flexible - Discount was amazing

What I wish was different

- General Manager was not receptive to absences due to health issues - Managers overloading work on retail assistants - Managers talk down on retail assistants

Advice

- You need a lot of patience with the management. - Must be able to stick up for yourself and others - Need a lot of patience dealing with tourist customers
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